Your Neighbourhood Credit Union (YNCU) is taking steps to protect and reimburse customers after they lost money from their accounts in a hacking incident that took place Friday evening.
The YNCU branch on Bay Street will be open from 10 a.m. to 3 p.m. Monday to assist customers.
The Trunk Road branch will be open at 9:30 a.m. Tuesday.
Several YNCU customers who lost money voiced their concern in social media posts Saturday.
“I went on Facebook this morning and saw Keeping The Soo Safe and I saw the post. I checked my account and there was a charge of close to $600 to my account from Health Setting LLC in Renton WA,” said YNCU customer Kim Liepa in a phone interview with SooToday.
“I was very upset,” said YNCU customer Louise Nichols.
Nichols said she was charged twice by Health Setting LLC in Renton WA and lost approximately $1,000.
“I thought we’re supposed to be safe at the bank…
Configure your social media privacy settings so that only “Friends” can see your contact information, birthday, or location, reducing the data available to social engineers.