Melissa Clarke: A growing number of small businesses are being targeted by a very modern type of theft known as fraudulent chargebacks. For businesses already struggling with inflation and changes to debit and credit card surcharges, this new type of fraud is taking a toll. Business reporter Adelaide Miller reports.
Adelaide Miller : Bronte Goodieson didn’t know what a chargeback was until hundreds of dollars were taken out of her account. The local artist from Sydney had sent off three paintings to an online customer in July last year when she got an email flagging a problem with the order.
Bronte Goodieson: It was like the Sunday afternoon, I was just on a walk and I was checking my emails and it was like $460 is going back to this customer. So I like checked it, I was like yeah the post number’s there, I packed it and they haven’t emailed me.
Adelaide Miller : She is one of the many…
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Shred all physical documents that contain your full name, address, ID number, or financial details before throwing them in the bin to prevent “dumpster diving” identity theft.