WASHINGTON, D.C. – The Consumer Bankers Association (CBA) is proud to recognize the following lawmakers as Fraud Fighters for their important work to combat fraud and scams – helping to protect Americans from criminals and financial hardship. This week, CBA Fraud Committee Chair and EverBank Senior Vice President Patrick McDade will also testify before Congress on how banks and lawmakers can work together to further combat fraudsters and scammers.
“Fraud has surged at an alarming rate, affecting American consumers’ ability to afford necessities and causing further emotional pain,” CBA President and CEO Lindsey Johnson said. “Banks spend billions of dollars and thousands of man hours each year working to protect consumers from fraud and scams. CBA has long called for federal action to protect consumers from fraud and scams, hosting roundtables with policy experts, and publishing…
HOW TO SPOT A “RED FLAG” (THE BEHAVIORAL AUDIT)
Keep an eye out for these behavioral shifts in your staff:
Refusal to take leave: Afraid someone will find their “adjustments.”
Unexplained wealth: Buying luxury items that don’t match their known salary.
Working odd hours: Preferring to work alone late at night when no one is watching the system.
“Gatekeeper” behavior: Becoming overly defensive or angry when someone asks to see their records.