Scammers are always coming up with new ways to steal your money.
The latest:
- Scammers send an SMS that appears to be from Capitec, informing you of ‘suspicious activity’ on your account
- It may contain a number for you to contact
- It is followed by a call asking you to sign in to internet banking or our app to approve or perform a transaction to stop fraud
- This is a trick to make you believe that you are communicating with us when instead, you will be transferring your money to scammers.
Remember
We will never ask you to:
- Sign in to online banking or our app to approve or reverse a transaction to stop fraud
- Transfer money into a ‘safe account’ to stop fraud
- Share your confidential banking information like PINs over the phone, SMS or email
What to do
Contact us immediately on 0860 10 20 43 if:
- You receive an SMS warning you of suspicious activity on your account. Do not call any other number that may appear in the SMS
- A caller asks you to perform a transaction to stop fraud
- A caller asks for your confidential banking information