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The Bank of Guam is urging island residents to be wary of a phishing scam.
In recent days, an email with the subject “New Security Upgrade Notification” was sent to numerous island residents, including both Bank of Guam customers and non-customers, according to a Bank of Guam press release.
Phishing is an attempt to steal your personal information, such as usernames, passwords and account details, by an unknown party pretending to be a trustworthy entity, the bank stated.
If you received the phishing email, delete it immediately, bank officials said. If you have opened the link and are a Bank of Guam customer, contact the bank immediately.
Officials are asking residents to be mindful of these security notes:
•Bank of Guam will never ask you to validate your personal information outside of the bank’s secure channels. Be suspicious of any email or online site that requests you to do so.
•Only go through the Bank of Guam official website homepage: https://www.bankofguam.com. All other links that direct you to an unfamiliar page should be treated as suspicious.
•Once you have logged into Bank of Guam’s online banking, the URL will change to: https://online.ifitebanking.com. Anything other than this should be treated as suspicious and you should not proceed.
•For additional information, contact Bank of Guam Customer Service at 472-5284 or customerservice@bankofguam.com.