The Bank of Guam is warning residents of a phishing scam.
In recent days, an email with the subject “Electronic Notification” was sent to Bank of Guam customers and non-customers, a press release stated.
Bank officials said the email has been identified as a phishing scam, which is an attempt to steal personal information such as usernames, passwords and account details.
“If you have received this email, delete it immediately,” the release stated. ” If you have already opened the link provided and are a Bank of Guam customer, please contact the bank right away.”
Bank officials provided the following information:
• Bank of Guam will never ask customers to validate their personal information outside of its secure channels (i.e. in the branch, over the phone, upon secure login to online banking). Be suspicious of email or online sites that request you to do so.
• When using IFITonline, customers must enter through the Bank’s official website homepage: https://www.bankofguam.com. All other links that direct you to an unfamiliar page should be treated as suspicious.
• Once you have logged into Bank of Guam’s online banking, the URL will change to: https://online.ifitebanking.com. Anything other than this should be treated as suspicious and you should not proceed.
For more information, contact Bank of Guam customer service at 472-5284 or customerservice@bankofguam.com.