Artificial intelligence (AI) is changing the way fraudsters operate. Criminals are using AI to create scams that are more polished, personalized and convincing than ever before.
Unlike older scams with obvious red flags like poor grammar or generic messages, today’s AI-powered attempts can mimic real people and trusted organizations. One concerning trend is the impersonation of customer service representatives, including those from credit unions, banks, and other financial institutions.
Wright-Patt Credit Union® (WPCU®) is sharing this information to help consumers stay alert, informed and vigilant as these scam tactics continue to evolve.
Here are some smart ways to protect yourself from AI impersonators:
Chatting with a chatbot: Real or fake?
Scammers are now creating fake websites that…
Inspect the sender’s actual email address—not just the display name—for subtle misspellings like “info@paypa1.com” or “support@nmb-bank.co” which indicate a spoofing attempt.