SCAM ALERT: EBT Card Fraud
Norfolk Department of Human Services and the Virginia Department of Social Services have received reports of fake text messages, phone calls, and card?skimming aimed at EBT cardholders across Virginia.
Scammers are pretending to be EBT customer service, the Virginia Department of Social Services, or other government agencies.
They may claim:
- Your EBT card is locked or suspended
- There is suspicious activity on your account
- You must “verify” your card number or PIN right away
- You must click a link to avoid losing benefits
These messages are not real. Do not share your personal information, EBT card number, or PIN. Do not click any links or call the numbers in these messages.
Officials are also seeing more cases of EBT card skimming, where criminals use devices to steal card information and take benefits without permission.
Residents are encouraged to use the ConnectEBT…
CLICK HERE to read the FULL SCAM ALERT: EBT Card Fraud – Norfolk.gov article.
Inspect the sender’s actual email address—not just the display name—for subtle misspellings like “info@paypa1.com” or “support@nmb-bank.co” which indicate a spoofing attempt.