A National City woman says she was wrongly held responsible for more than $1,600 in charges tied to a six-night stay at a luxury London hotel that she never booked.
“It was a luxury, a hotel. One that I’ve never seen before. Overlooking the water, a beautiful place,” Smith said, as she looked at the hotel’s website.
Addie Smith can now laugh about the experience of credit card fraud that had her fuming for weeks.
Transaction alert
She said she first learned about it when she received a text alert from Capital One.
“[It asked] ‘Are you trying to book a trip?’ And I responded by saying ‘no’,” Smith recalled.
She believed that rejecting the transaction would stop it from going through. Instead, she said the charge appeared on her account later that night.
“You have a feeling of hurt that somebody has violated your privacy. And I just, I was angry,” she said with a laugh that she…
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