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FinCEN and the federal banking agencies have clarified that Suspicious Activity Report (SAR) confidentiality does not prevent banks from communicating with customers about the underlying transactions or conduct that prompted concern, including explaining certain fraud-related restrictions or account closures.
The September 2 joint statement from FinCEN, the Federal Reserve, FDIC, NCUA and OCC does not change the Bank Secrecy Act or impose new supervisory requirements. Instead, it clarifies what the agencies apparently believe has been a source of unnecessary…
Verify any request for money or sensitive data by hanging up and calling the organization back using a verified number found on their official website or the back of your physical bank card.