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Australia Post advised customers to delete all emails that will be received from info@aust-post.com.
Other form of scam that involves parcel involves customer receiving a call from a person saying he or she is an employee of Australia Post from an outlet. The frauder will then ask for payment for the parcel to be delivered. Australia Post strongly warned that it does NOT make calls like this and that calls similar to this shall be ignored.
For those customers who are selling goods online, the scammer will send fake money orders and travelers cheques, bank drafts or foreign cheques which states a higher amount than the price of the items being sold. The scammer will then ask the seller to send the extra amount via an online banking transfer or a wire transfer.
Scammers are also able to steal customers identity through wittingly getting customer’s personal information and/or credit card or bank account details. Customers are sternly advised not to give away such information to anyone. In relation to this, Australia Post also advised against mail thieves. This involves thieves getting mails from mail boxes and getting relevant information about the supposed receiver of the mails.
To prevent mail thieves, a mailbox with a lock is suggested. If the family is going away for couple of days, ask a friend to regularly get emails from your mailbox; when changing address, priorities informing banks of your changed address.
For those who have already been victimized to the scam, they are advised to call the Australian Competition and Consumer Commission (ACCC) on 1300 795 995 to report the matter to SCAMwatch.
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