JOSEPH GABRIEL LAGONSIN
News Editor
Dojo has warned that fraudsters are using AI-generated receipts to secure refunds from retailers, with online searches for such tools rising sharply.
Data cited by the payments company showed global Google searches for “AI-generated receipts” rose by 2753% over the past year. It also referenced findings from Cifas showing that AI-manipulated documents now account for more than 20% of falsified evidence used in UK refund and chargeback disputes, where total fraud cases exceeded 444,000 last year.
The issue centres on fake proof-of-purchase documents created with generative AI tools. These can mimic real receipts with retailer logos, item lists, timestamps and transaction numbers, making them hard for frontline staff to distinguish from genuine records during refund checks.
According to the figures cited, about one in 10 UK returns is already…
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