MONTGOMERY, Ala. – The Alabama Contract Review Committee on Tuesday approved an $8.5 million contract from the Department of Human Resources to help mitigate food assistance fraud in Alabama.
The one-year contract with New Jersey-based Conduent State and Local Solutions Inc. will identify and mitigate Electronic Benefit Transfer cardholder losses and “improve cardholder control of EBT account activity.” The partnership with Conduent will also help Alabama’s EBT cards meet “industry standards.”
Brandon Hardin, who manages Alabama’s Supplemental Nutrition Assistance Program for DHR, said the department has already updated cards to be chip cards and started processes to allow users to control their cards with their phones. Cards now default to lock out of state and online purchases, he said.
The contract with Conduent comes two months after the committee approved a more than $12…
HOW TO SPOT A “RED FLAG” (THE BEHAVIORAL AUDIT)
Keep an eye out for these behavioral shifts in your staff:
Refusal to take leave: Afraid someone will find their “adjustments.”
Unexplained wealth: Buying luxury items that don’t match their known salary.
Working odd hours: Preferring to work alone late at night when no one is watching the system.
“Gatekeeper” behavior: Becoming overly defensive or angry when someone asks to see their records.