The insurance broker has agreed to stop carrying out any regulated activity. This means it can’t provide any services on behalf of an insurer. From 9 July 2026, the insurance broker Anthony Jones (UK) Limited (AJL) agreed to stop carrying out any regulated activity.This means that AJL cannot provide any services on behalf of an insurer, including selling new insurance policies, offering renewals, or providing any advice to new or existing consumers.If you purchased an insurance policy through AJL, please contact the underwriter or insurer directly to check whether your policy is valid and your cover remains in place.These requirements remain in force while we continue engaging with the firm.Next steps for customersAnthony Jones (UK) Limited acts as an insurance intermediary and is not itself an insurer or underwriter.Please contact the insurer or underwriter named on your policy documentation to:Confirm whether your insurance policy is valid.Check that any payments you have made have been received by your insurer.Details of the relevant insurer or underwriter can be found in your policy documentation, including your policy schedule and policy terms and conditions.ComplaintsIf you are unhappy with the service provided by AJL, you should complain directly to the firm. The firm’s details are on the FCA Firm Checker.If you remain unhappy with the outcome of your complaint, or if you do not receive a response within 8 weeks, you can refer your complaint to the Financial Ombudsman Service.Find out more about how to complain.
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