The recent trend toward credit and debit cards embedded with security chips is, ironically, spurring a new approach to the old phishing scam.
The new cards contain a microchip intended to better authenticate transactions and reduce fraud. You already may have received notice from your bank or card issuer that a new chip card for your account is on its way in the mail.
Be wary, however, of emails with a similar message claiming that first you need to reply and confirm your personal and banking information, the Better Business Bureau warns.
Other versions of the scam instruct you to click on a link in the email to continue the process.
Don’t do it! Sharing your personal information can provide a scammer with all they need to commit identity theft in your name.
And clinking on any included links could download malware to your computer or device, which in turn could allow a scammer to steal your personal information, send you spam or commit fraud.
Look carefully at unexpected emails that contain links or attachments — scammers often disguise these phishing emails with familiar company logos and reply email addresses.
Also consider how your card provider normally contacts you — if the company usually contacts you by phone, be suspicious if you suddenly start receiving emails or text messages without ever opting in to the new communications.
Checking your card issuer’s website (which you should keep bookmarked) or calling the company is another way to confirm whether the message is real. A customer service number should be on the back of your card. And the company’s web address should be included on your account statement.
Be skeptical of generic emails as well.
“Scammers try to cast a wide net by including little or no specific information in their fake emails,” the BBB advises. “Always be wary of messages that don’t contain your name, the last digits of your account number or other personalizing information.”