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5 Tips to avoid becoming a victim of banking fraud

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Just as we invest in personal security and keep our wits about us in the physical world, so too must we be alert to threats online, says Gerhard Oosthuizen, the chief information officer at Entersekt. Protecting ourselves online doesn’t require huge investments of time or money, he says. But we do need to apply a few “golden rules”:

1. Be password savvy

Email phishing is the most commonly employed line of attack, Oosthuizen says. Fraudsters use cleverly crafted emails to dupe you into entering your user name and password on a fake site or mobile app. These details are then used to access legitimate sites or apps used by you. “If they have your name, hackers can go onto your social media accounts and use clues there to guess your passwords,” he says.

When it comes to security verification questions, never repeat a theme, pattern or “recipe” in any of your passwords, he says. It is advisable to use lower-case phrases as passwords (“theappletree” or “ienjoysunsets”), instead of versions of the same password.

2. Always use two-factor authentication

If an online service gives you the option, implement two-factor authentication, Oosthuizen says. Instead of relying solely on email to reset your password for a website or app, two-step verification requires you (or a hacker) to provide more information – such as a one-time password or an answer to a security question over a separate communication channel. This option is rarely the default security setting. It is, therefore, up to you to ensure that two-factor authentication has been activated for the websites and apps you regularly access and on which you share personal information. “This reduces the risk associated with weak or stolen passwords.”

3. Use your discretion with password managers

“Password managers are an important tool in an age where we maintain scores of online accounts and depend on several apps daily,” Oosthuizen says. Use password managers for most of your frequently visited sites or apps (and thus use random/complex passwords that are difficult to remember each time) but also create entirely new and unique passwords for two or three important financial/banking sites. Keep these independent of your password manager, he advises.

4. Always be a sceptic

“Whenever you are working or transacting online, employ a healthy dose of scepticism and common sense. Hackers tend to use personalised emails to lure you into clicking on an unsecure link.” So if you haven’t heard from an ex-boss for five years and you receive an unexpected email from him, don’t open it. It’s best to call the supposed sender. The same applies to emails about winning or retrieving money – these should immediately trigger alarm bells, he says.

5. Use the security tools at your disposal

There are numerous tools and apps available to help you become more secure and cyber-savvy, Oosthuizen says. Websites such as allow you to check if you have an account that has been compromised in a data breach. You can also use VirusTotal, a free service that analyses suspicious files and URLs and facilitates the quick detection of viruses, worms, trojans, and all kinds of malware.

“It is also very important to check the validity of the security certificate on any site through which you will be transacting. If the URL starts with ‘http’ instead of ‘https’, beware. And always keep your devices updated with the latest software,” Oosthuizen advises.

Source: How to avoid becoming another victim of banking fraud | IOL